Menphys Hub – Volunteer
Menphys is a local Charity covering Leicester and Leicestershire that provides a range of services to children & young people with disabilities and special educational needs.
Purpose of the Role:
1. Deliver & maintain a high standard of customer service and care.
2. Display and merchandise donations within the shop.
3. Comply with Health and Safety legislation.
4. Follow, adopt, and demonstrate Menphys Values.
5. Represent Menphys in a professional and caring manner.
6. Identify visitors’ needs and assist with offering a solution.
7. Assist within the Coffee Shop area – maintain the public areas – cleaning. tables, seating, and floor to ensure these are kept to a high standard of cleanliness.
8. Assist with Library procedures.
9. Setting up the drinks for groups.
10. Light Cleaning duties.
1. To be friendly and approachable.
2. To possess good communication skills.
3. To be able to work on own initiative and as part of a team.
4. To have some experience within a café, customer service, or shop environment.
5. To have a willingness to learn.
6. To be able to follow procedures.
7. To demonstrate professionalism.
8. To show confidence in dealing with the public.
Menphys Will Provide:
1. Staff induction and training package including health & safety.
2. Guidance and support throughout your volunteering time with us.
3. An understanding of disabilities and special educational needs.
As the organisation develops over time and the external environment changes, the precise responsibilities of the role are likely to evolve. As a result, this Role Description may require updating, a process which will be undertaken through consultation between the Finance Manager and the Executive Director.
To provide an anti-discriminatory service, that respects people’s ethnic, religious, cultural, and linguistic backgrounds and to ensure the policies and procedures of Menphys Limited are implemented and followed.
Menphys welcome applicants with a disability and endeavour to adapt our work environment to accommodate individual requirements.
Job Enquiry Form
Menphys Hub – Volunteer
Hours of Work
The Menphys Hub
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Saturday, November 11th 2023
Menphys and Leicestershire SEND Hub are pleased to host a SEND Insight Day, a day filled with activities, information and collaboration!
Friday, December 8th 2023
Thanks to Laffalot Promotions live comedy returns to the Menphys Hub. Alex Hylton, Ricky Balshaw, Craig Deeley and headliner Peter Brush will have you rolling in the aisles all in aid of Menphys and Edgars Gift.
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Our people are at the heart of everything we do, join the team and make a difference.